Advice and Support
Broxbourne and Ware

Our staff in our Information Centres can provide you with the latest information on all our courses, financial support, support with childcare costs and learning support if you have a disability or need extra help with your studies.
You are welcome to visit our Information Centres in person to talk to one of our advisers. We are open during the holidays (excluding Bank Holidays and Christmas).
Broxbourne and WareMon-Thu 9.00am-4.30pmFri 9.00am-4.00pm 01992 411411 info@hrc.ac.uk
Choosing the right course can sometimes be a difficult decision, especially if you are unsure of the path or course that is most suitable for you.
We are committed to providing impartial guidance and support and can help you to plan your future, return to work or retrain.
All full-time students at the College are offered free, information, advice and guidance by our qualified Careers Advisers.
Students can book one-to-one appointments, attend group information sessions and workshops and make use of the e-guidance facilities offered by the College. Both the Ware and Broxbourne Campuses have fully resourced Careers Centres.
Out NextStep centres located in Bishop’s Stortford and Waltham Cross also offer careers advice. Please visit their website for further details.
Part of our ethos is to offer help and support to everyone at HRC and this is readily available should you need it. Our qualified and accredited counsellor offers a confidential service and works across both our Broxbourne and Ware Campuses.
01992 411747
Email:
shamilton@hrc.ac.uk
Squirrels Day Nursery
We believe that whatever your personal situation, you should have access to the opportunities HRC provides. Squirrels Day Nursery, based at our Broxbourne Campus, provides care for children aged three monthsto five years. Fees are charged at an hourly rate, with subsidies available for College students.
Open: Monday – Friday 8am to 6pm01992 448593Places at Squirrels are limited, so book your child’s place as soon as possible.
Are you eligible for financial support for childcare?
Students aged over 20 with an annual household income of less than £30,000 (subject to annual review) can receive financial support towards the cost of childcare at Squirrels or at any type of formally registered childcare, including nursery, crèche, “out of school” clubs and child minders.
If you are 20 or over and have one or more children, the Free Childcare for Training and Learning for Work scheme could help with the cost of childcare while you learn or train. The scheme is aimed at out-of-work parents with a partner who’s in work. If you're looking to do a course that's classed as developing new skills that could lead to a job, it could provide up to £175 per child per week to help with childcare costs.
Contact us for more information about financial support for childcare.
Broxbourne 01992 411396 Ware 01992 411961We also provide services through our High Trees Children Centre please see
HRC near you for more details.
What Types Of Learning Support Are There?
Everyone we support has different needs, so we listen to our students and negotiate an individual support plan that both you and we are happy with.
Some of the most popular types of support are:
- Help with English and Maths
- Dyslexia support
- Specialist equipment
- Signers and communicators for students with hearing difficulties
- Help with study skills
- Exam concessions
- Personal care and health needs
- Help with access issues
- In-class/out-of-class support
- Help with behavioural conditions
- Specialist one-to-one tutor support
- Visual Impairment Support Services
Who Can Request Learning Support?
Regardless of the type of course you are studying, or where it is held, you can receive support. Last year we helped nearly 700 of our full and part-time students, to make the most of their course.
Contact our Learning Support Team
To discuss your support needs in greater detail please get in touch.
Learning Support Manager 01992 411899Learning Support Co-ordinator 01992 411752Email: lsupport@hrc.ac.ukHearing impaired students can contact the College by Fax on 01992 411 885 or email
kgilbert@hrc.ac.uk Or use typetalk on one of the above numbers to arrange a sign-supported meeting. (Please note 5 working days' notice is required for this service).
At HRC anyone can get help to improve their English and Maths. The skills check allows you to see what level your English and Maths are currently at and then you can then decide if you would like to improve these skills.
To arrange a free Skills Check call in any time to our Learning Resource Centres at either Broxbourne or Ware or call 01992 411411
Do you have a visual impairment? If so, the college works in partnership with the RNIB to support you through your course. The College’s Visual Impairment Support Service is well resourced with specialist equipment and trained staff to meet your needs while you study.
If you would like to know more about how we can assist you and your support needs call 01992 411768 or email
viss@hrc.ac.uk