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Mental Health

HRC is committed to supporting the Mental Health of all within our community and is signed up to the AoC Mental Health and Wellbeing Charter.

Please see our Mental Health and Emotional Wellbeing Statement here.

Below is some advice and links if you or someone you know is struggling with their Mental Health.

If you or someone you know are at immediate risk of hurting yourself call 999


The services listed below that may be able to provide information, advice, or support to you include:

Counselling Service at HRC: This is a confidential service that you can refer yourself to. For further information you can log in to Moodle and click on the Student Services Tab and then the Counselling page to complete the confidential referral or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Education Mental Health Practitioners from East Hertfordshire Mental Health Support Team: If you are 16-18 years old and experiencing mental health difficulties. Learners in Hertfordshire will get early help from special support workers. A member of the Student Welfare Team and Safeguarding Team can make a confidential referral to this service.

Student Assistance Programme:

Every student at HRC has access to our Student Assistance Programme. It offers a 24/7 free and confidential helpline- 0800 028 3766.

They can support on a variety of issues for example:

  • Physical and mental wellbeing
  • Stress & anxiety
  • Debt
  • Legal issues
  • Relationships
  • Addictions
  • Education pressures

Our Student Assistance Programme has an app that all students can download it is called Wisdom which can be got from app stores. The activation code is MHA195873. It has lots of advice on Physical health, Mental wellbeing, financial matters and legal issues. You can also use it to contact the 24/7 support team.

Student Welfare Service at HRC: If you need support, help and advice that is confidential, non-judgemental and independent, you can contact your student welfare advisors to arrange an appointment.

Maria Kellatti (Broxbourne)

Phone: 01992 411420

Mobile: 07394414298

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.  

Robin Spicer (Ware)

Phone: 01992 411974

Mobile: 07968421711

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Safeguarding at HRC: Ways you can report concerns you have for yourself or others include:

Moodle: Please click on the link on Moodle to report bullying, abuse, neglect or personal safety concerns or if you need any other help or support. Your message will be passed on to a member of the Safeguarding Team within Student Services who will respond to you directly to discuss your concerns. 

Your Tutor or any other staff: You can also report your concerns to your Personal Tutor or any member of staff. 

If you feel you are in immediate danger you should report your concerns to the police.

IMPORTANT: If you want the safeguarding team to reply to your PERSONAL (non-college) email address, please include the email address in your message.

Anonymously using Whisper: You can also report a safeguarding concern anonymously via Whisper, text 07860 021 323, at the start of your message enter HRC1 then write your message, we will not be able to see your number but will be able to reply. Use the anonymous online form at 

If you are struggling or are worried about someone, here is a list of services in Hertfordshire and wider that can provide support.

National Support Service: HRC is partnered with this service which can help you quickly find the service you are looking for

Hub of Hope: The Hub of Hope is the UK’s leading mental health support database. It is provided by national mental health charity, Chasing the Stigma, and brings local, national, peer, community, charity, private and NHS mental health support and services together in one place for the first time. Also have an app you can download.

Sandbox: provides online mental health and wellbeing to young people between the ages of 10 and 25.

Togetherall: is an online mental health support community that all residents of Hertfordshire over the age of 16 can access.

Herts Mind Network: full of lots of useful links and advice

withYouth: This is a digital service to help support young people it is open 2pm to 10pm and has an instant messaging service as well as a phone service 0208 189 8400.

Spectrum Families and Young People’s Services: support young people with drug and/or alcohol problems 0800 6523169, This email address is being protected from spambots. You need JavaScript enabled to view it.

CALM (Campaign Against Living Miserably): Offer support to people struggling with low mood and suicidal thoughts. Their helpline runs daily 5PM – midnight, or you can use their webchat 0800 58 58 58

ChildLine: Offer free, confidential counselling to under 19’s though their helpline and webchat. Tel: 0800 1111.

Cruse Bereavement Support: Have a helpline for those who are struggling with bereavement it is open 9.30am-3pm Monday to Friday 0808 808 1677.

FRANK: Offer a 24-hour confidential helpline for young people with questions or concerns about alcohol or drugs. Or you can chat online with 24/7, 0300 123 6600 

Health for Teens: Offer advice for 11 – 19’s on topics ranging from emotional wellbeing, healthy relationships and physical health. You can select the Hertfordshire pages for up to date advice on local services.

Hector’s House: This was set up by the family of Hector, who took his life in 2011. They want you to know that they care, and you are not alone. Their website offers advice on where to seek further support.

KOOTH Provides free, anonymous online counselling for 10-25 year olds. Monday-Friday Midday-10pm and Saturday-Sunday 6pm-10pm.

Papyrus Prevention of Young Suicide Offers support through their helpline (HOPEline247) to anyone under 35 years that is having thoughts of suicide or anyone concerned about someone under the age of 35. The helpline is open 24/7 0800 068 4141. Text: 0786 003 9967 

Single Point of Access (SPA)  SPA can put you in touch with the relevant NHS mental health service. If you call them they will help to direct you to the service most suited to your needs 0800 6444 101.

The Mix Information and support for the under 25s covering a range of topics including mental health. You can use their helpline or webchat from 4pm-11pm Monday to Friday. 0808 808 4994, they also have a text chat service on their website

Young Carers in Hertfordshire Offer practical and emotional support to young people with caring responsibilities.

Young Minds Provides information about all things mental health; from medication to coping strategies

Shout- if you are in crisis you can text shout to 85258 and start a text conversation for further details go to

First Steps For children up to 17 years and families struggling with eating disorders. Will assist young adults with referrals and support too.

@your phone or tablet:

Calm Harm App an application that can be downloaded to help deal with the urge to self-harm can be found at

Clear Fear App this application helps deal with anxiety, specifically produced for teenagers.

Stay Alive App for those at risk of suicide and people worried about someone, it is a suicide prevention resource packed with useful information and resources.

Mindshift App this is a free self-help anxiety relief app, that helps you reduce worry, stress, and panic by following evidence-based strategies. Using CBT tools, you can challenge negativity, learn more about anxiety, develop more effective ways of thinking, be mindful, and relax.



Wisdom Our Student Assistance Programme has an app that all students can download. The activation code is MHA195873. It has lots of advice on Physical & Mental wellbeing and financial and legal issues. You can also use it to contact the 24/7 support team.

The NHS have a library of information about various apps that provide support for your mental health and wellbeing, you can see further information about these by clicking this link:

The Child and Adolescent Mental Health Services (CAMHS) have also provided information on a collection of Apps for young people, adults and families with their mental health and wellbeing, please click on the link for further information: