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Mental Health

HRC is committed to supporting the Mental Health of all within our community and is signed up to the AoC Mental Health and Wellbeing Charter.

Below is some advice and links if you or someone you know is struggling with their Mental Health.

 If you or someone you know is at immediate risk of hurting yourself/themself, call 999.


Our Student Services team is there to provide support and assistance, outlined below are the services we offer:

Student Welfare Service at HRC: If you need support, help and advice that is confidential, non-judgemental and independent, you can contact your student welfare advisors to arrange an appointment.

maria kellatti (Broxbourne) 

Phone: 01992 411420

Mobile: 07701 286589

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Robin Spicer (Ware)

Phone: 01992 411974

Mobile: 07968421711

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Counselling Service at HRC: This is a confidential service that you can refer yourself to. For further information you can log in to Moodle and click on the Student Services Tab and then the Counselling page to complete the confidential referral or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Education Mental Health Practitioners (EMHPs) from East Hertfordshire Mental Health Support Team: If you are 16-18 years old and experiencing mental health difficulties such as low mood or anxiety. A member of the Student Welfare Team and Safeguarding Team can make a confidential referral to this service. The EMHPs normally offer a 6 week programme of one to one sessions.

Student Assistance Programme

Every student at HRC has access to our Student Assistance Programme (SAP). It offers a 24/7 free and confidential helpline- 0800 028 3766.

They can support on a variety of issues for example:

  • Physical and mental wellbeing
  • Stress & anxiety
  • Debt
  • Legal issues
  • Relationships
  • Addictions
  • Education pressures

The My Healthy Advantage app which you can find in both the iPhone and android app stores, offers ways to help improve your physical and mental health. Once you have downloaded the app use the code MHA195873 to activate.

Safeguarding at HRC: Ways you can report concerns you have for yourself or others include: 

Moodle: Please click on the link on Moodle to report bullying, abuse, neglect or personal safety concerns or if you need any other help or support. Your message will be passed on to a member of the Safeguarding Team within Student Services who will respond to you directly to discuss your concerns. 

IMPORTANT: If you want the safeguarding team to reply to your PERSONAL (non-college) email address, please include the email address in your message.

Teams safeguarding button: Clicking on this button that is on the left hand side of Teams will take you to information on how to report to the safeguarding team.

Your Tutor or any other staff: You can also report your concerns to your Personal Tutor or any member of staff. 

If you feel you are in immediate danger you should report your concerns to the police.

Anonymously using Whisper: You can also report a safeguarding concern anonymously via Whisper, text 07860 021 323, at the start of your message enter HRC1 then write your message, we will not be able to see your number but will be able to reply. Or use the anonymous online form at 


@Hertfordshire and wider

Below are other services available in Hertfordshire and across the UK:

Spectrum Families and Young People’s Services support young people with drug and/or alcohol problems. Tel: 0800 652 3169 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Visit:

CALM (Campaign Against Living Miserably) Offers support to young males struggling with low mood and suicidal thoughts. Their helpline runs daily 5PM – midnight, or you can use their webchat. Tel: 0800 58 58 58

ChildLine Offers free, confidential counselling to under 19’s through their helpline and webchat. Tel: 0800 1111.

Cruse Bereavement Care Hertfordshire Supports the wellbeing of anyone aged 5-18 years who has experienced the death of a loved one. Leave a message on their 24hr helpline and they will contact you back. Tel: 01707 264293

FRANK Offers a 24-hour confidential helpline for young people with questions or concerns about alcohol or drugs, or you can chat online with advisors daily from 2pm – 6pm.  Tel: 0300 123 6600 

Health for Teens Offers advice for 11 – 19’s on topics ranging from emotional wellbeing, healthy relationships and physical health. You can select the Hertfordshire pages for up to date advice on local services.

Hector’s House This was set up by the family of Hector, who took his life in 2011. They want you to know that they care, and you are not alone. Their website offers advice on where to seek further support.

KOOTH Provides free, anonymous online counselling for 10-25 year olds. Monday-Friday Midday-10pm and Saturday-Sunday 6pm-10pm.

Papyrus Prevention of Young Suicide Offers support through their helpline (HOPElineUK) to anyone under 35 years that is having thoughts of suicide. They also offer advice if you are concerned for a friend, and how to support them. The helpline is open Mon – Fri 10am-10pm, Sat – Sun 2pm – 10pm. Tel: 0800 068 4141. Text: 07786 209 697 

Rehab Recovery- This website and helpline offers support and guidance around addiction. Tel: 0800 088 66 86 or

Samaritans Offers a 24/7 listening service call 116 123 all calls are free you can also email This email address is being protected from spambots. You need JavaScript enabled to view it. further info can be found on

Self-Injury Support Provides a support and information text service for females under 24 years who are struggling with self-harm. Tel: 0808 800 8088 or TESS Text: 0780 047 2908

Signpost offer confidential counselling for 10-25 year olds in West Hertfordshire. Tel: 01923 239 495

Single Point of Access (SPA)  SPA can put you in touch with the relevant NHS mental health service. If you call them they will help to direct you to the service most suited to your needs Tel: 0800 6444 101.

The Mix Information and support for the under 25s covering a range of topics including mental health. You can use their helpline or webchat from 11am-11pm daily. Telephone: 0808 808 4994

Young Carers in Hertfordshire Offer practical and emotional support to young people with caring responsibilities.

Young Minds Provides information about all things mental health; from medication to coping strategies


@Your phone or tablet

Childline For Me App: 'For Me' is the iOS app that puts Childline in your pocket. It's free, it's secure and it's designed by young people for young people. From advice to message boards, you can now get everything you need from Childline in an app. It's quick, easy and you can lock it with a PIN. You can use it to talk to Childline whenever - and wherever - you need to.

The For Me app is available on iOS but you'll need an iPhone 5 and iOS 9.0 or later to download it. You need 73.7MB of memory free. If you don't have space, try getting rid of some old apps you don't use anymore.

1-2-1 chat isn’t available on the For Me app right now, but you can still use your Childline account to chat to a counsellor the Childline website. You can also call for  free on 0800 1111 or send an email.

For further information about the For Me App please click on the link:

The Child and Adolescent Mental Health Services (CAMHS) have also provided information on a collection of Apps for young people, adults and families with their mental health and wellbeing, please click on the link for further information:


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