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Advice and Support

At HRC, we can offer you lots of support during your time with us.

Information Team

Our friendly Information Team handle all of our general student enquiries regarding applications, entry requirements, travel and more.

You can contact our Information Team on 01992 411411 or This email address is being protected from spambots. You need JavaScript enabled to view it.. They are available 9am-4.30pm Monday-Thursday and 9am-4pm on Friday.

Financial support

We have a dedicated Financial Support team who are on hand at every stage of your learning journey to provide information and guidance on payment plans, course fee information and loans or to answer any finance-related questions you may have. More information can be found on our Financial Support page here.

You can contact our Financial Support team on 01992 411411.

LEARNING SUPPORT

If you feel you may need additional support with your course or studies or have learning difficulties and/or a disability, our specialist Learning Support Team can provide you with learning solutions or specialist equipment to meet your specific needs.

In addition, we offer specialised courses designed to prepare young people with severe learning difficulties for the responsibilities of adulthood. You can read more about these courses here.

Please Click Here for more information regarding Learning Support at HRC

FE SEND Learning Pathways


You can contact our Learning Support team on 01992 411846.
SEND Assessor – Danielle McDonald 01992 411672 and Suzanne Tarbuck 01992 411908
Learning Support Admin: Tracy May 01992 411 499

welfare and counselling

We have professional counsellors and welfare advisers who offer confidential advice and counselling for students.

They are here to offer free and independent information, advice, guidance and support for all learners with issues such as homelessness, bullying, family concerns and disciplinary concerns.

You can contact the team on the details below:

Welfare Advisers

Ware Campus - Robin Spicer
01992 411974 or 07968 421711
This email address is being protected from spambots. You need JavaScript enabled to view it.

Broxbourne Campus - Dee Peters
01992 411420 or 07701 286589
This email address is being protected from spambots. You need JavaScript enabled to view it.

Counselling Service

Email This email address is being protected from spambots. You need JavaScript enabled to view it. to book an appointment.

careers advice

Our team of qualified careers advisers can provide confidential and impartial advice from initial course selection and progression to interview guidance and adult careers advice. To read more about how we can offer you advice, click here.

You can contact our Careers Advisors on the details below:

Teresa Claridge - 01992 411598
Kate Hill - 01992 411607

Concerned about radicalisation or extremism?

Contact our safeguarding team via This email address is being protected from spambots. You need JavaScript enabled to view it. or

If you are worried that someone you know is being radicalised, visit www.actearly.uk.  You won’t be wasting their time and you won’t ruin lives, but you might save them.
For help and advice visit www.actearly.uk, or call the national Police Prevent Advice Line on 0800 011 3764, in confidence, and their specially trained Prevent officers will listen carefully to your concerns.

Safeguarding at HRC

We are committed to the safeguarding and welfare of our students. We provide and maintain a friendly and safe learning environment for all of our learners. We act immediately on any concerns that a student might have in relation to bullying, abuse, neglect, harassment or if they feel in anyway unsafe. All of our staff are trained in safeguarding and we have a dedicated safeguarding team who can be contact via This email address is being protected from spambots. You need JavaScript enabled to view it.

Careers Advice Screen 2020

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